Retaining Medicare Patients through ANoC and AEP

Retaining Medicare Patients through ANoC and AEP

Unpacking benefit changes delivered in legalese is difficult for many Medicare recipients. We use live forums to explain changes and answer general member questions. Our Teletownhall service has proven to be an effective Medicare patient retention tool leading into the annual open enrollment period. Combined with our peer-to-peer MMS/SMS text service (P2P Text Alerts), TTHM Teletownhalls can deliver detailed information to a large member audience efficiently.