Transit Authorities

Transit Authority Outreach by TTHM

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Connecting Transit Authorities to Their Communities

TTHM helps transit authorities interact with commuters and community stakeholders using our controlled virtual forums called Tele-Town Halls. These outbound-dial meetings bring a much larger audience to the discussion than in-person meetings and virtual webinars because of the ease of access for participants.

Our live event production team keeps the Teletownhall focused on the subject matter you want to highlight. Teletownhalls typically start with brief education on a focal topic then continue with moderated Q&A and polling. We provide a complimentary Web Registration Page for each Telephone Town Hall, and most of our transit clients add Alternate Language Simulcasts to reach a more diverse audience. TTHM provides a moderator and operators to manage the live event from setup to sign-off.

Our Branded MMS Text Alerts are a perfect tool for delivering detailed information to mobile phones that leads with an authenticating banner image and continues with virtually unlimited text copy. Check out our full suite of In-Event Add-Ons to see how TTHM connects transit authorities to a diverse and engaged virtual audience.

Visit the TTHM Toolbox to learn about our powerful suite of outreach technologies and Contact Us for a free demo.

What do Transit Authorities Discuss on Telephone Town Halls?

• Transit Bond Initiatives – while transit authorities typically need to avoid direct electioneering and asking for a “Yes” vote on an upcoming bond, they can still provide detailed information on the benefits of a bond package and answer questions from voters. Transit authorities across the nation from MARTA to METRO have used this tool to discuss the future of regional transit during an election cycle.
• Transit Master Plans – planning is a large part of what transit authorities do, and sharing those details with riders and the public at large can help generate buy-in from your community. Regional authorities and state departments of transportation have used Teletownhalls and Text Alerts to first get feedback and then deliver final long-term planning to riders and residents.
• Promoting New Services – TTHM has partnered with transit authorities to promote new rail lines, eco-friendly bus fleets, ride-share partnerships, modified fare roll-outs and much more. Every event is catered to client goals, and we can use both Teletownhalls and Text Alerts to amplify other aspects of your service promotion plan whether that be in-person events, public surveys, new websites or improved mobile apps.