In the second episode of our One Click at a Time podcast, Jason Ackerman sits down with Ian Cerveny, Allison Court, and Preston Underwood to dive into the nuts and bolts of live forum setup and production. Ian and Allison have moderated thousands of Telephone Town Halls, and they highlight some of the work TTHM did during the pandemic to help provide critical information to at-risk seniors.
In the first episode of our “One Click at a Time” podcast, Jason Ackerman sits down with Ian Cerveny, Allison Court, and Preston Underwood to talk through what makes TTHM unique. These vanguards of the modern telecoms industry have worked as a group of tight-knit friends and family side-by-side for more than a decade. Get to know our team and hear thrilling tales of live event production!
Continuing our dynamic work producing teletownhall forums for healthcare clients allows us to help with retention, demystify benefit coverage, and instantly connect recipients to member services for personalized attention.
During the community shutdowns, our municipal and health care clients needed to distribute critical information in a timely fashion with no ability to meet in person. The public was able to easily tune in to a Teletownhall about what requirements were being introduced or changed in their town, so they knew whether or not they could go out and what requirements were in place for public spaces. Our health care forums with Medicare and Medicaid beneficiaries reviewed how to safely navigate the pandemic while minimizing personal and communal risk of infection.
Telephone Town Hall Meeting (TTHM) is the premier provider of virtual forum production services for outreach to Medicare & Medicaid beneficiaries. Our team has produced thousands of Teletownhall events that connect medical insurance and health care providers with patients.
Insurance providers can utilize telephone town halls during open enrollment to boost Medicare sign-ups.
AEP is stressful time for providers and patients alike. Consider utilizing Teletownhalls to create meaningful interaction with members as you discuss 2022 benefits and work to retain patients.
Telephone Town Hall Meeting (TTHM) has been extremely successful in helping clients communicate urgent and ongoing COVID-related information. Public-facing entities need to explain the current situation, set expectations for the future, and detail a broader plan for the COVID pandemic. Many of our clients feature expert guests from medical, advocacy and public policy backgrounds.
Like most of our labor clients, SEIU 503 in Oregon already uses Teletownhalls to keep its members updated. Forums typically focus on bargaining, reporting workplace issues, and utilizing the resources of the union. It was a natural step for 503 to call the entire membership for a discussion on how the new mandate affects workers in Oregon.
Unpacking benefit changes delivered in legalese is difficult for many Medicare recipients. We use live forums to explain changes and answer general member questions. Our Teletownhall service has proven to be an effective Medicare patient retention tool leading into the annual open enrollment period. Combined with our peer-to-peer MMS/SMS text service (P2P Text Alerts), TTHM Teletownhalls can deliver detailed information to a large member audience efficiently.