January 2026
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Ops View: Bringing Mobile Phones Into the Telephone Town Hall—One Live Read at a Time
My job as an operator for TTHM has changed over the years. It ranges from collecting contact information from audience members, summarizing and sometimes answering their questions, to now include reading the live operator introduction for Mobile Direct Dialing. Limited outreach to cell phones due to legal restrictions meant that only users who have opted…
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AFSCME District Council 37 Retiree Teletownhall Event Series
In order to improve intra-union communications overall, the Retiree Chapter of AFSCME District Council 37 in New York City began hosting a series of regular teletownhalls for their members. The event series started in April 2024, reaching members spread across the country enjoying their retirement. Each of the regularly scheduled events allowed the chapter members…
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Case Study: Enhancing Co-Op Member Engagement & Communication with Quarterly Telephone Town Hall Meetings
Client: Powder River Energy Corporation (PRECorp) Industry: Rural Electric Cooperative Location: Northeast Wyoming (serving Campbell, Crook, Johnson, Sheridan and Weston counties) Service Provider: Telephone Town Hall Meeting (TTHM) Testimonial Source: Tim Velder, Marketing & Communications Specialist at PRECorp Background Powder River Energy Corporation (PRECorp) is a member-owned, not-for-profit Touchstone Energy® Cooperative serving over 12,000 members…
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Ops View: Connecting Transit Authorities with Riders and Workers
Transit authorities may need to reach out to the public and let riders know about sweeping changes coming to their routes, or to allow for the drivers and other transit workers to meet virtually with their employer from wherever they are.
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TTHM Wrapped 2025 – Year in Review
Check out the video below to see a quick recap of our work in 2025. In 2025 we hosted virtual forums, sent branded texts, launched voice broadcasts and delivered ringless voicemails for a wide range of clients. Elected officials, municipalities, health insurance providers, labor unions, utility cooperatives and others relied on TTHM to engage their…
