Ops View: Healthcare Clients (Capabilities)

Ops View: Providing Critical Information During the Pandemic

During the community shutdowns, our municipal and health care clients needed to distribute critical information in a timely fashion with no ability to meet in person. The public was able to easily tune in to a Teletownhall about what requirements were being introduced or changed in their town, so they knew whether or not they could go out and what requirements were in place for public spaces. Our health care forums with Medicare and Medicaid beneficiaries reviewed how to safely navigate the pandemic while minimizing personal and communal risk of infection.