Accelerate your drive to FIVE!
Fuel progress to earn your share of more than $12 billion in CMS Star Ratings bonuses.
Supercharge your efforts!
Earning or maintaining bonus-worthy 4-Star, 4.5-Star and 5-Star Ratings from CMS is becoming increasingly difficult.
Leverage proven tools and unrivaled customer service provided by Telephone Town Hall Meeting (TTHM) in ways that delight Compliance, Marketing, Quality, and Finance officers.
Enriching member engagement and retention is as easy as:
#1 See results at 15.1 cents per member using the power of professionally moderated Telephone Town Halls with multi-language simulcast capabilities.
#2 Promote events, deliver links, push apps and encourage outcomes with branded P2P MMS TEXTS for just 10 cents each with a $450 set-up and reply management fee.
#3 Warm member hearts with 40 second audio messages delivered by phone to unlimited members at 4.8 cents each with $100 set-up.
Contact TTHM
Best-in-Class Service with High ROIs
Multiply your results with strategic multi-channel outreach.
· Get more from each direct mail member touch. Bolster engagement by simultaneously meeting members where they are with the voices they most trust.
· Fully leverage your member services call center. TTHM member communications solutions always are strategically timed so live transfers and inbound calls to your team do not pinch capacity. Alternatively, say the word and TTHM can help right-size outsourced call center handling of inbound call volume coming from Telethon Town Halls, P2P double MMS texts, or pre-recorded audio message deliveries.
· Score valuable new member referrals from engaged member fans. Remember, the easiest way to double your membership is for every happy member to refer a friend or relative. TTHM solutions fuel actionable referrals to your sales team.
· Avoid the distractions of managing mass communications technologies and nuanced FCC regulations. We also bring best-in-class technologies with outstanding service.
· TTHM is a trusted solutions partner for multiple Blues and other leading health plans. Plus, for more than a decade, TTHM has been a mass communications provider of choice for many cities, counties and states, as well as for diverse advocacy groups and politicians. We rigorously protect PHI and the intellectual property of clients, happily executing non-disclosure agreements (NDAs) and business associate agreements (BAAs).