Push the needle forward!
Delight and educate both engaged and unengaged members with professionally-moderated Telephone Town Halls.
Make meaningful connections!
- Direct-dial forums welcome thousands of members to the event simply by answering their phones.
- Add multi-language simulcasts to deliver content in Spanish, Korean, Vietnamese, etc.
- Help members leverage their outstanding plan benefits to improve health and well-being.
- Identify “hand raisers” and answer their questions to better educate thousand who would never ask a question in a live forum.
- Capture and append vital member-specific information to keep improving AHRQ survey results and CMS Star Ratings.
Earn more trust by investing 15.1 cents per member using the power of professionally-moderated teletownhalls with multi-language simulcast capabilities and No tech barrier — call recipients just answer your call to join.
Gets up to 12k of 60k targeted seniors to joyfully engage featured experts live for 13.3 minutes average. 40.1% listen for 5+ minutes on diverse topics from member benefits to tips for better health.
Warms the hearts of 48k members with pre-recorded voicemail messages of up to 60 seconds for folks who miss the outbound invitation call. Leave a toll-free inbound line so that they can join after hearing your message.
Yields hundreds of caller-specific responses to instant poll questions to easily updated member records with missing race/ethnicity, preferred language, social determinants of health factors and other data points you may lack.
Offers push-button immediate live transfers to agents as needed to offer additional opportunities and support. Tag high-need members for proactive support followup after the forum to address issues and ensure retention.
Contact TTHM
Benefits of Our Virtual Telephone Town Halls
- Reach thousands with one dialout! Recipients simply answer to join the live forum.
- Set up alternate language simulcasts in Spanish, Korean, Vietnamese, etc.
- Integrate your town hall with WebEx to offer a webinar participation option where participants can choose transcription in the language of their choice.
- Collect emails, update data, survey participants and more with the help of TTHM staff.
- Evaluate your town hall effectiveness with our extremely detailed reports and statistics.
- Never manage the tech, we’ll do that for you! Every TTHM event is produced full-service with a professional moderator and operators.