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Unpacking benefit changes delivered in legalese is difficult for many Medicare recipients. We use live forums to explain changes and answer general member questions. Our Teletownhall service has proven to be an effective Medicare patient retention tool leading into the annual open enrollment period. Combined with our peer-to-peer MMS/SMS text service (P2P Text Alerts), TTHM…

You probably already know what P2P Text Alerts are, who uses Text Alerts, how peer-to-peer texting works, and the difference between SMS and MMS. If not, TTHM can educate you on this dynamic mass-text technology.

The City of Dallas ran its first TTHM teletownhalls in August of 2013. Since then, Dallas has grown its use of our virtual forum technology to include more residents each year. Dallas was our first client to insist on including a Spanish-language participation option for every single teletownhall forum.

Teletownhalls bring in participants who may lack consistent access to a computer/smartphone or a dedicated internet connection. Web Simulcasting, Webinar Integration and Web Registration provide a broad range of digital access options to our managed events. TTHM is dedicated to creating virtual forums that reach participants in their comfort zone.