TTHM uses virtual town hall meetings to reach a targeted audience of citizens and provides the professional moderation, staffing, and alternate-language interpretation options needed to include broad segments of each city and county.
Some of the special processes utilized by TTHM during these teletownhall forums include patchthroughs to legislators for advocacy or transfers to training opportunities. We also run live polls to get feedback from union members, or to take votes on motions where each vote is tracked to the individual participant.
Continuing our dynamic work producing teletownhall forums for healthcare clients allows us to help with retention, demystify benefit coverage, and instantly connect recipients to member services for personalized attention.
During the community shutdowns, our municipal and health care clients needed to distribute critical information in a timely fashion with no ability to meet in person. The public was able to easily tune in to a Teletownhall about what requirements were being introduced or changed in their town, so they knew whether or not they could go out and what requirements were in place for public spaces. Our health care forums with Medicare and Medicaid beneficiaries reviewed how to safely navigate the pandemic while minimizing personal and communal risk of infection.
Expanding outreach through TTHM’s mass-communication tools typically starts with teletownhalls. Call your target audience and engage them with live professional call operators like me!
Here are some helpful add-ons that can make your telephone town halls even more successful. Before the telephone town hall meeting takes place, sending a p2p text alert to mobile phones of potential audience members encourages them to opt-in for the outbound teletownhall dial.
Insurance providers can utilize telephone town halls during open enrollment to boost Medicare sign-ups.
AEP is stressful time for providers and patients alike. Consider utilizing Teletownhalls to create meaningful interaction with members as you discuss 2022 benefits and work to retain patients.
Members who speak languages other than English are eager to fully participate in union activities, and we bridge that gap with Alternate Language Simulcasting.
Like most of our labor clients, SEIU 503 in Oregon already uses Teletownhalls to keep its members updated. Forums typically focus on bargaining, reporting workplace issues, and utilizing the resources of the union. It was a natural step for 503 to call the entire membership for a discussion on how the new mandate affects workers in Oregon.