Insurance providers can utilize telephone town halls during open enrollment to boost Medicare sign-ups.
AEP is stressful time for providers and patients alike. Consider utilizing Teletownhalls to create meaningful interaction with members as you discuss 2022 benefits and work to retain patients.
Members who speak languages other than English are eager to fully participate in union activities, and we bridge that gap with Alternate Language Simulcasting.
Like most of our labor clients, SEIU 503 in Oregon already uses Teletownhalls to keep its members updated. Forums typically focus on bargaining, reporting workplace issues, and utilizing the resources of the union. It was a natural step for 503 to call the entire membership for a discussion on how the new mandate affects workers in Oregon.
Unpacking benefit changes delivered in legalese is difficult for many Medicare recipients. We use live forums to explain changes and answer general member questions. Our Teletownhall service has proven to be an effective Medicare patient retention tool leading into the annual open enrollment period. Combined with our peer-to-peer MMS/SMS text service (P2P Text Alerts), TTHM Teletownhalls can deliver detailed information to a large member audience efficiently.
The City of Dallas ran its first TTHM teletownhalls in August of 2013. Since then, Dallas has grown its use of our virtual forum technology to include more residents each year. Dallas was our first client to insist on including a Spanish-language participation option for every single teletownhall forum.
STIR/SHAKEN requires that calls traveling through US phone networks have their Caller ID number “signed” as legitimate by originating carriers, then validated by recipient carriers as the phone call travels to the target recipient. Using STIR/SHAKEN, we can authenticate each phone call’s origin for each carrier involved in delivering your message. This ensures that your messages make it through more of the increasingly dense layers of SPAM filters implemented by carriers and by individual phone users.
Teletownhalls bring in participants who may lack consistent access to a computer/smartphone or a dedicated internet connection. Web Simulcasting, Webinar Integration and Web Registration provide a broad range of digital access options to our managed events. TTHM is dedicated to creating virtual forums that reach participants in their comfort zone.
Tell me if this sounds familiar, “We dialed 30,000 households. We had 1800 participants at the peak of the call. We paid for 30,000 households dialed.” Or how about, “Our pricing is based on the size of the universe dialed.” In other words, you are being charged per…
UFCW members who are employed by Tyson had an opportunity to fully discuss the proposed contract changes, ask questions of leadership, and ultimately vote whether to accept or reject the contract proposal. Most notably, the call allowed the members to engage in this important process from the safety of their homes.