telephone townhall meeting
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Retaining Medicare Patients through ANoC and AEP
Unpacking benefit changes delivered in legalese is difficult for many Medicare recipients. We use live forums to explain changes and answer general member questions. Our Teletownhall service has proven to be an effective Medicare patient retention tool leading into the annual open enrollment period. Combined with our peer-to-peer MMS/SMS text service (P2P Text Alerts), TTHM…
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TTHM Featured Client: City of Dallas
The City of Dallas ran its first TTHM teletownhalls in August of 2013. Since then, Dallas has grown its use of our virtual forum technology to include more residents each year. Dallas was our first client to insist on including a Spanish-language participation option for every single teletownhall forum.
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STIR/SHAKEN is here… are you FCC compliant?
STIR/SHAKEN requires that calls traveling through US phone networks have their Caller ID number “signed” as legitimate by originating carriers, then validated by recipient carriers as the phone call travels to the target recipient. Using STIR/SHAKEN, we can authenticate each phone call’s origin for each carrier involved in delivering your message. This ensures that your…
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Teletownhall Webinar Integration Adds Another Virtual Audience
Teletownhalls bring in participants who may lack consistent access to a computer/smartphone or a dedicated internet connection. Web Simulcasting, Webinar Integration and Web Registration provide a broad range of digital access options to our managed events. TTHM is dedicated to creating virtual forums that reach participants in their comfort zone.
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How MMS Text is Making SMS Text Obsolete
MMS text has more capabilities than SMS text. By adding media like a banner image to an outbound text message, we can create a visual dimension to your outreach. More importantly, a branded image makes the message authentic for text recipients. Authenticity is key when sending P2P Text Alerts.
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Is Your Telephone Town Hall Provider Taking Advantage of You?
Tell me if this sounds familiar, “We dialed 30,000 households. We had 1800 participants at the peak of the call. We paid for 30,000 households dialed.” Or how about, “Our pricing is based on the size of the universe dialed.” In other words, you are being charged per…
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SMART. SAFE. FAIR. UFCW Turns Pledge Into Action
UFCW members who are employed by Tyson had an opportunity to fully discuss the proposed contract changes, ask questions of leadership, and ultimately vote whether to accept or reject the contract proposal. Most notably, the call allowed the members to engage in this important process from the safety of their homes.
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Rep Barragán Reaches More Constituents with Spanish Simulcast
Participants on the Congresswoman’s teletownhall had a lot of questions on how, when and where to get the vaccine. Nearly 90,000 people joined the forum, utilizing both English and Spanish participation options and submitting more than 150 questions.
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Dallas ISD Talks COVID Impact on Schools and Proposes Solutions
Dallas Independent School District had over 280 questions submitted by participants during the hour-long call, and they collected 256 emails between their English and Spanish participants. All question screening and data collection was managed by Telephone Town Hall Meeting staff, and Q&A was moderated by a TTHM event producer.
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PA House Member Delivers COVID-19 Vaccine Information to Thousands
Pennsylvania State Rep. Malcolm Kenyatta hosted a critical tele-town hall meeting to provide vaccine information to Philadelphia residents. Joining the call was special guest, Infectious Disease Specialist Dr. Shara Epstein from the Philadelphia Health Department. The hour-long call, managed by Tele Town Hall Meeting (TTHM), provided a significant opportunity for Rep. Kenyatta and Dr. Epstein…
