TTHM Toolbox
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Ops View: Real Voices, Real Accuracy in Data Collection
As a TTHM Operator, I have enjoyed collecting accurate contact information for clients over the phone and in person for decades. Getting it right means that people feel seen and heard, a fundamental need we have as humans. So often folks are put through the ringer of automation, artificial intelligence, recordings, robots, and outsourced call…
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Ops View: Bringing Mobile Phones Into the Telephone Town Hall—One Live Read at a Time
My job as an operator for TTHM has changed over the years. It ranges from collecting contact information from audience members, summarizing and sometimes answering their questions, to now include reading the live operator introduction for Mobile Direct Dialing. Limited outreach to cell phones due to legal restrictions meant that only users who have opted…
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TTHM Wrapped 2025 – Year in Review
Check out the video below to see a quick recap of our work in 2025. In 2025 we hosted virtual forums, sent branded texts, launched voice broadcasts and delivered ringless voicemails for a wide range of clients. Elected officials, municipalities, health insurance providers, labor unions, utility cooperatives and others relied on TTHM to engage their…
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Reckless Unwinding: Helping Vulnerable Populations Retain Medicaid Benefits
Hundreds of thousands of Medicaid beneficiaries across the country are getting unfairly kicked off Medicaid, so we did something about it. A coalition of Texas-based advocacy organizations reached out to over 200,000 households with a single large Teletownhall forum to provide key background information, answer audience questions, direct listeners towards assistance, and tag those in…
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Ops View: Webinar Integration on Teletownhalls
Seamless WebEx or Zoom Webinar integration on teletownhalls is available to all of our clients in government, municipalities, labor unions, school districts, emergency management, advocacy organizations, coops, health care, and transit.
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Ops View: Multilingual Teletownhall Forums
Offering broadcasts in multiple languages has been a part of our Telephone Town Hall Meeting forums since 2014. We developed our Spanish Simulcasts for our Congressional clients and for the City of Dallas.
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One Click at a Time Episode 01 The TTHM Story
In the first episode of our “One Click at a Time” podcast, Jason Ackerman sits down with Ian Cerveny, Allison Court, and Preston Underwood to talk through what makes TTHM unique. These vanguards of the modern telecoms industry have worked as a group of tight-knit friends and family side-by-side for more than a decade. Get…
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Ops View: Healthcare Clients (Capabilities)
Continuing our dynamic work producing teletownhall forums for healthcare clients allows us to help with retention, demystify benefit coverage, and instantly connect recipients to member services for personalized attention.
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Keep Your P2P Text Alerts 10DLC Compliant
10DLC will clear Text Alert traffic using a verified 10-digit phone number vetted by mobile carriers through The Campaign Registry (TCR).
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Top 5 Ways Teletownhalls Retain Medicare Patients
AEP is stressful time for providers and patients alike. Consider utilizing Teletownhalls to create meaningful interaction with members as you discuss 2022 benefits and work to retain patients.
