Ian Cerveny
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Top 5 Ways Teletownhalls Retain Medicare Patients
AEP is stressful time for providers and patients alike. Consider utilizing Teletownhalls to create meaningful interaction with members as you discuss 2022 benefits and work to retain patients.
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Bringing Labor Together with Multi-Language Broadcasts
Members who speak languages other than English are eager to fully participate in union activities, and we bridge that gap with Alternate Language Simulcasting.
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Clarify COVID & Vaccine Guidelines for Your Community
Telephone Town Hall Meeting (TTHM) has been extremely successful in helping clients communicate urgent and ongoing COVID-related information. Public-facing entities need to explain the current situation, set expectations for the future, and detail a broader plan for the COVID pandemic. Many of our clients feature expert guests from medical, advocacy and public policy backgrounds.
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TTHM Featured Client: City of Dallas
The City of Dallas ran its first TTHM teletownhalls in August of 2013. Since then, Dallas has grown its use of our virtual forum technology to include more residents each year. Dallas was our first client to insist on including a Spanish-language participation option for every single teletownhall forum.
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STIR/SHAKEN is here… are you FCC compliant?
STIR/SHAKEN requires that calls traveling through US phone networks have their Caller ID number “signed” as legitimate by originating carriers, then validated by recipient carriers as the phone call travels to the target recipient. Using STIR/SHAKEN, we can authenticate each phone call’s origin for each carrier involved in delivering your message. This ensures that your…
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How MMS Text is Making SMS Text Obsolete
MMS text has more capabilities than SMS text. By adding media like a banner image to an outbound text message, we can create a visual dimension to your outreach. More importantly, a branded image makes the message authentic for text recipients. Authenticity is key when sending P2P Text Alerts.
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Compliance is Key: How TTHM is Helping Clients Keep up with the FCC & TCPA
The FCC has released an order that outlines modifications to the TCPA based on the need to comply with the TRACED Act. TTHM has been tracking the rollout and implementation of these regulations for years so that we can keep our clients ahead of the compliance curve.
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Is Your Telephone Town Hall Provider Taking Advantage of You?
Tell me if this sounds familiar, “We dialed 30,000 households. We had 1800 participants at the peak of the call. We paid for 30,000 households dialed.” Or how about, “Our pricing is based on the size of the universe dialed.” In other words, you are being charged per…
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SMART. SAFE. FAIR. UFCW Turns Pledge Into Action
UFCW members who are employed by Tyson had an opportunity to fully discuss the proposed contract changes, ask questions of leadership, and ultimately vote whether to accept or reject the contract proposal. Most notably, the call allowed the members to engage in this important process from the safety of their homes.
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Rep Barragán Reaches More Constituents with Spanish Simulcast
Participants on the Congresswoman’s teletownhall had a lot of questions on how, when and where to get the vaccine. Nearly 90,000 people joined the forum, utilizing both English and Spanish participation options and submitting more than 150 questions.
